Your call is private and encrypted. Please allow camera and microphone access.
🔒 Private & encrypted
A quick note...
As you agreed to when you booked, your consultation is securely recorded and transcribed so your doctor can give you their full attention. The audio is kept securely in New Zealand, used only to prepare your clinical letter, and then deleted within 7 days.
Next, your browser will ask to use your camera and microphone so the doctor can see and hear you. Please tap Allow when it appears.
🔒 Private & encrypted • not recorded
Camera access is blocked
Your browser is blocking camera/microphone access, so the doctor won't be able to see or hear you. Here's how to turn it back on:
On iPhone/iPad (Safari): tap the aA icon in the address bar → Website Settings → set Camera & Microphone to Allow, then reload.
On Android/Chrome: tap the 🔒 lock icon next to the address → Permissions → enable Camera & Microphone, then reload.
On a computer: click the 🔒 lock icon left of the address bar → allow Camera & Microphone → reload.
You're in the waiting room
The doctor will admit you shortly. Please keep this window open.
Messaging
This is just for quick messages — let us know if you can't hear or see us, or that you're ready. We'll keep the personal and medical chat for your consultation.
